Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.  We do not offer refunds; however, we will offer a store credit which you can use towards a future purchase except on sales items. All sales are final. There will be no return or refund on sales items.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at winclothinglinellc@gmail.com. If your return is accepted, we’ll send you a follow-up email, as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted. 

Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.

You can always contact us for any return question at winclothinglinellc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Once we've determined your item is in good condition you will be emailed store credit information. Please allow up to 7 business days for your return to be processed and finalized.  Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received. Once your items have been inspected we will sure a store credit via email that can be used towards future purchases.